emergency towing BUICK LACROSSE 2017 Owner's Manual

Page 317 of 346

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-9803782) -
2017 - crc - 9/7/16
316 Customer Information
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have
OnStar
®. For security reasons,
the driver must present
identification before this service
is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Buick dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
.
Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. Diesel fuel
delivery may be restricted.
Propane and other fuels are not
provided through this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help you
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt

Page 320 of 346

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-9803782) -
2017 - crc - 9/7/16
Customer Information 319
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not
perform properly in subsequent
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacementparts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0
315.
Gather the following information:
. Driver name, address, and
telephone number.
. Driver license number.
. Owner name, address, and
telephone number.
. Vehicle license plate number.

Page 339 of 346

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-9803782) -
2017 - crc - 9/7/16
338 Index
Driving (cont'd)Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 164
For Better Fuel Economy . . . . . . . 24
Hill and Mountain Roads . . . . . . 167
If the Vehicle is Stuck . . . . . . . . . 169
Loss of Control . . . . . . . . . . . . . . . 166
Off-Road Recovery . . . . . . . . . . . 165
Vehicle Load Limits . . . . . . . . . . . 170
Wet Roads . . . . . . . . . . . . . . . . . . . 166
Winter . . . . . . . . . . . . . . . . . . . . . . . . 168
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 156
E
Electric Parking Brake . . . . . . . . . . 187
Electric Parking Brake Light . . . . 116
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 225
Electrical System
Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 249
Fuses and Circuit Breakers . . . 249
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 252
Overload . . . . . . . . . . . . . . . . . . . . . 248
Emergency OnStar
®. . . . . . . . . . . . . . . . . . . . . . 326
Engine
Air Cleaner/Filter . . . . . . . . . . . . . 235 Engine (cont'd)
Check and Service Engine
Soon Light . . . . . . . . . . . . . . . . . . .114
Compartment Overview . . . . . . . 230
Coolant . . . . . . . . . . . . . . . . . . . . . . . 236
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . . 111
Coolant Temperature Warning Light . . . . . . . . . . . . . . . .119
Cooling System . . . . . . . . . . . . . . . 236
Cooling System Messages . . . 131
Drive Belt Routing . . . . . . . . . . . . 310
Exhaust . . . . . . . . . . . . . . . . . . . . . . 180
Heater . . . . . . . . . . . . . . . . . . . . . . . . 177
Oil Life System . . . . . . . . . . . . . . . 233
Oil Messages . . . . . . . . . . . . . . . . . 131
Oil Pressure Light . . . . . . . . . . . . 120
Overheated Protection Operating Mode . . . . . . . . . . . . . 240
Overheating . . . . . . . . . . . . . . . . . . 239
Power Messages . . . . . . . . . . . . . 132
Running While Parked . . . . . . . . 181
Starting . . . . . . . . . . . . . . . . . . . . . . . 175
Entry Lighting . . . . . . . . . . . . . . . . . . . 153
Equipment, Towing . . . . . . . . . . . . . 224
Event Data Recorders . . . . . . . . . . 323
Exit Lighting . . . . . . . . . . . . . . . . . . . . 153
Extended Parking . . . . . . . . . . . . . . . 180 Extender, Safety Belt . . . . . . . . . . . . 64
Exterior Lamp Controls . . . . . . . . . 148
Exterior Lamps Off Reminder . . . 149
F
Features
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 11
Filter, Engine Air Cleaner . . . . . . . . . . . 235
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 149
Flashers, Hazard Warning . . . . . . 150
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 274 Changing . . . . . . . . . . . . . . . . . . . . . 275
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 294
Fluid Automatic Transmission . . . . . . 234
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 242
Washer . . . . . . . . . . . . . . . . . . . . . . . 241
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 151
Folding Mirrors . . . . . . . . . . . . . . . . . . 43
Forward Automatic Braking . . . . . 209
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 207
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 321
Front Fog Lamp
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . 210